About Resolve AI

resolve ai helps software teams triage and investigate production incidents it connects to your observability stack, analyzes alerts in real time, and surfaces evidence and potential root causes these investigations are made possible by the knowledge graph, a realtime map of your systems, dependencies, and past incidents that provides deep context to the agentic ai during investigations what it does resolve ai monitors incoming alerts and starts investigations automatically or on request pulls relevant telemetry, infrastructure changes, and source code builds working theories about what’s going wrong posts investigation summaries and evidence to slack interacts like a teammate in slack to discuss incidents learns from each interaction, building deep system knowledge it’s available 24/7 and is designed to reduce the manual work typically required during incident response why teams use it reduce response time surfaces likely causes quickly, helping on call teams avoid costly outages support lower context responders provides useful summaries and context for engineers who aren’t familiar with the affected systems avoid unnecessary escalations investigates low severity alerts that might otherwise be ignored or sent to senior engineers answer questions fast acts as an on call collaborator to help users understand application architecture, telemetry information, recent releases data privacy data may be used for in context learning to enhance the experience of the customer to whom the data belongs this data is never used to cross train our ai/ml models or improve services for other customers we are committed to ensuring that customer data is only leveraged to benefit the originating customer , maintaining strict isolation and privacy standards at all times contact us need help with setting up resolve for your team? contact us at support\@resolve ai