> ## Documentation Index
> Fetch the complete documentation index at: https://docs.resolve.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Workplace Collaboration Tools for Team Knowledge

## Why connect workplace collaboration tools to a team?

Connecting your workplace collaboration tools to a team gives Resolve the context it needs to help the right group, in the right place, with the right signals.

Without team-connected channels, Resolve can still answer questions, but it has less context about which channels matter for that team's alerts, discussions, and change activity. When you connect channels to a team, you make that context explicit.

This is useful for a few reasons:

* **Faster investigations**: Resolve knows which alert channels belong to the team and can automatically investigate alerts posted there.
* **Better change correlation**: Resolve can look at your deployment or release channels when investigating incidents, so it can connect changes to regressions more quickly.
* **Team-specific context**: Resolve can check the channels your team actually uses, instead of treating all activity the same.
* **Cleaner workflows**: You decide which channels are for alerts, which are for change events, and which are just general places to ask Resolve questions.

## Supported Features

* **Chat**: Ask Resolve questions and query your observability data by @-mentioning it in any connected channel or group chat.
* **Alert investigations**: Resolve automatically investigates and responds to alerts posted to connected alert channels.
* **Evidence**: Resolve uses the channel as a source of change events (e.g.: feature flags, deploys, etc.) for investigation.

## Channel types

When you add a channel to a team in Resolve, you assign it a type. This tells Resolve what role that channel plays for the team.

* **Alert**: Use this for channels where monitoring or incident alerts are posted. Resolve can auto-investigate alerts from the channel, and your team can also @-mention Resolve there to ask follow-up questions.
* **Change event**: Use this for channels that contain deploy, release, or infrastructure change notifications. Resolve treats the channel as a source of change events during investigations. You can also add guidance, such as which bots or message patterns indicate a real deployment.
* **General**: Use this for normal team discussion channels. Resolve will not treat the channel as an alert or change-event feed, but teammates can still @-mention Resolve there to ask questions.

Resolve will join the channel if needed when you add it to a team.

For setup instructions, see [App for Slack](/app-for-slack) or [App for MS Teams (Beta)](/app-for-ms-teams-beta).