App for MS Teams (Beta)

the resolve app for microsoft teams is currently in beta it supports chat interactions, incident group channels, and proactive alert investigations supported features feature status chat — ask questions and query your observability data via @resolveai ✅ supported incident investigations — autonomous investigations in incident channels and group chats ✅ supported proactive alert investigations — automatically triggered when an alert fires ✅ supported change events — use deploy, release, or infrastructure change posts/notifications from a channel as a source of change events during resolve’s investigations 🔜 coming soon prerequisites if your organization restricts third party teams apps, a microsoft teams admin will need to allow the app and grant admin consent otherwise, end users can install resolve ai themselves from the microsoft teams app marketplace https //marketplace microsoft com/en us/product/wa200010030 installation step 1 install resolve ai from the teams app marketplace install the resolve ai app from the microsoft teams app marketplace https //marketplace microsoft com/en us/product/wa200010030 step 2 grant admin consent a microsoft teams admin must grant consent for the permissions resolve ai requires go to the teams admin center https //admin teams microsoft com open the resolve ai app details page under teams apps click grant admin consent if your organization restricts third party apps, also allow resolve ai under org wide app settings or app permission policies for details on the permissions required, see app permissions docid\ y9wzwczsnyvt62u6o1hhy step 3 add resolveai to a channel or group chat you can add resolveai in two ways in a channel click the \[ + ] icon to search for and add the resolveai app in a group chat click add agents and bots and select resolveai it may take a few minutes for the bot to appear step 4 configure the channel when resolveai is added, it posts a welcome card with a configure channel button click configure channel and pick a channel type to tailor resolve's behavior for the conversation general — @ mention resolve to ask questions in any team channel alerts — resolve proactively investigates alerts posted to the channel and your team can @ mention resolve to ask follow up questions incident — resolve acts as an expert incident responder, investigating the incident using channel context and posting its findings step 5 authenticate with resolve ai the first time resolveai is added, you will be prompted to sign in to your resolve ai organization to complete the setup step 6 chat with resolve ai mention the bot in a channel and ask a question, for example @resolveai get 5 error log lines from \<clustername> @resolveai list a few alerts from pagerduty from the last 6 hours commands issue commands by @ mentioning resolveai in any channel or group chat where it's installed commands take effect on the conversation where they're invoked (except list , which is ms teams tenant wide) command what it does @resolveai configure reopen the channel configuration card to change a channel's type (general / alerts / incident) @resolveai subscribe subscribe the current channel to proactive alert responses from resolve @resolveai unsubscribe stop proactive alert responses from resolve in the current channel the bot still responds to direct @ mentions @resolveai list list all channels in your org currently subscribed to proactive alert investigations a leading slash on these configurations works too! @resolveai /subscribe is treated the same as @resolveai subscribe subscribe and unsubscribe are not available in channels configured as incident channels, since they're tied to an active investigation use @resolveai configure to change the channel type before you subscribe or unsubscribe using resolve in an incident channel or bridge for a full overview of how incident channels work, see incident channels docid\ d9m7gwptg3gwe94b ghby