ServiceNow

the servicenow integration can be configured via resolve's ui or on the resolve satellite prerequisite you will need permissions to create integrations in servicenow as well as access to your organization's resolve ai integration page 1\ in servicenow, create the integration in servicenow ui, open inbound integrations click new integration pick oauth client credentials grant choose an application user role that has access these tables cmdb rel ci cmdb ci copy both client id and client secret to use in the next step 2\ in resolve ai, connect the integration option a from the resolve app log in to resolve ai and open the servicenow integration page name the integration, ex production servicenow pick environments that resolve ai will connect to, for example production and staging client id paste in from servicenow client secret paste in from servicenow option b setup from the satellite create a kubernetes secret to hold your servicenow inbound integration’s client id and client secret apiversion v1 kind secret type opaque metadata name servicenow resolve access token stringdata clientid "\<your client id>" clientsecret "\<your client secret>" on the command line, apply the secret kubectl apply f servicenow resolve access token yml add the servicenow integration to your resolve satellite’s configuration by updating the resolve values yaml file integrations servicenow type servicenow create true secretname servicenow resolve access token connection url "https //yourcompany service now\ com" on the command line, update the satellite with the new resolve values yaml file helm upgrade install resolve satellite \\ oci //registry 1 docker io/resolveaihq/satellite chart \\ \ values resolve values yaml finally, check the status of the satellite on your organization's integration page http //app0 resolve ai/integrations http //app0 resolve ai/integrations