Setup & Integrations
App for MS Teams (Beta)
the resolve app for microsoft teams is currently in beta it supports chat interactions and incident group channels alert auto investigations (as supported in the slack app) are on the roadmap to get access, reach out to mailto\ help\@resolve ai supported features feature status chat — ask questions and query your observability data via @resolveai ✅ supported incident investigations — autonomous investigations in incident channels and group chats ✅ supported proactive alert investigations — automatically triggered when an alert fires 🔜 coming soon prerequisites before starting, make sure you have access to the microsoft teams admin center with permissions to install custom apps and grant admin consent to apps installation step 1 download the app package download the resolve ai teams app zip file from your resolve contact step 2 upload the app to microsoft teams go to the https //admin teams microsoft com click upload new app in the actions drop down on the top right upload the zip file you downloaded in step 1 step 3 grant admin permissions open the app details page under teams apps click grant admin consent for details on the permissions required, see docid\ fe5ajwewmosoy1rizizig step 4 enable the app for your organization go to org wide app settings or app permission policies add and allow the app named resolveai this makes the bot available to teams users in channels step 5 add resolveai to a channel or group chat you can add resolveai in two ways in a channel or group chat click the + icon to search for and add the resolveai app in a group chat click add agents and bots and select resolveai it may take a few minutes for the bot to appear step 6 authenticate with resolve ai the first time resolveai is added, you will be prompted to sign in to your resolve ai organization to complete the setup step 7 chat with resolve ai mention the bot in a channel and ask a question, for example @resolveai get 5 error log lines from \<clustername> @resolveai list a few alerts from pagerduty from the last 6 hours using resolve in an incident channel or bridge for a full overview of how incident channels work, see docid\ kuo2negztf0nrp7snjy4a