Setup & Integrations
App for Slack
use the resolve app for slack to investigate alerts autonomously in your incident channels, and interactively ask questions of your observability data to get access to the resolve ai application, request a demo connect resolve to slack 1\ install application log in to the resolve ai app at app0 resolve ai open the app integration page add a name and click install application in slack, pick your workspace in the top right corner and click allow 2\ invite resolve app open your alerts channel, ex #monitoring alerts webstore type /add and click add apps to this channel search resolve and click add 3\ list the channels resolve is monitoring after adding the resolve app to the channel, run the command /resolve list app scopes the resolve app for slack requests this set of scopes oauth scope description app mentions\ read view messages that directly mention @resolve in conversations that the app is in channels\ history view messages and other content in public channels that resolve has been added to channels\ manage manage public channels that resolve has been added to and create new ones channels\ read view basic information about public channels in a workspace chat\ write send messages as @resolve commands add shortcuts and/or slash commands that people can use files\ read view files shared in channels and conversations that resolve has been added to files\ write upload, edit, and delete files as resolve groups\ history view messages and other content in private channels that resolve has been added to groups\ read view basic information about private channels that resolve has been added to im\ history view messages and other content in direct messages that resolve has been added to mpim\ history view messages and other content in group direct messages that resolve has been added to reactions\ read view emoji reactions and their associated content in channels and conversations that resolve has been added to reactions\ write add and edit emoji reactions users\ read view people in a workspace users\ read email view email addresses of people in a workspace how it works overview resolve ai brings intelligent, ai‑driven incident response into slack it connects to observability tools and infrastructure, like datadog, grafana, kubernetes, github, etc , and helps your team react faster, investigate more effectively, and shorten mttr problems we solve sre teams face alert fatigue and long resolution cycles resolve ai automates triage, provides first‑pass root‑cause theories, and integrates seamlessly with slack to reduce cognitive load and accelerate incident response features & interactions 1\ automatic alert responses the resolve bot can proactively investigate new alerts posted in an incident channel when one of your observability tools like datadog or opsgenie posts an alert in a channel, resolve automatically responds in the thread with initial triage within a minute after a deeper investigation, resolve responds again with working theories in the same thread 2\ interactive investigations tag @resolve to interactively ask questions about incidents, using data from connected observability sources this works both in a thread on an alert, responding to automatic alert responses, as well as starting a new thread 3\ feedback & memory system use 👍/👎 and resolve will learn and remember from the feedback to improve subsequent investigations resolve learns from chat interactions to form memories and improve future responses for your organization support & privacy policy contact mailto\ support\@resolve ai with any questions, and refer here to our privacy policy