Atlassian

configure the atlassian integration to give resolve ai access to atlassian data, to use as evidence during the course of investigations capabilities find and follow runbooks stored in your confluence spaces follow links to runbooks to gather full context triage a ticket add comments to incident tickets with human in the loop check out our https //resolve ai/blog/announcing atlassian mcp support for resolve ai to learn more prerequisites you will need an atlassian user account with appropriate permissions to specific atlassian apps (such as jira, confluence etc) and to the relevant spaces / projects that need to be linked to resolve ai in resolve ai, add an atlassian integration 1\ configure the atlassian integration log in to https //app0 resolve ai open https //app0 resolve ai/integrations for your organization click the https //app0 resolve ai/integrations/mcpatlassian/connect integration tile configure the atlassian mcp endpoint https //mcp atlassian com/v1/mcp click save a secure browser based oauth 2 1 flow is triggered, select the appropriate applications (jira, confluence) to determine the scope and click approve choose the app site (if applicable) and click accept configure appropriate mcp tools (view only are selected by default) and click save configuration after automatic navigation back to the resolve ai app, click save 2\ configure team knowledge add knowledge to your team's resolve md file to help resolve understand where and how your team's runbooks are organized this context enables resolve to efficiently locate relevant runbooks during investigations learn more about https //docs resolve ai/team knowledge resolve md configuration examples note add knowledge to help resolve understand your confluence space structure here are some examples you can copy and customize with your own space name, page hierarchy, and search strategy example 1 centralized runbook location \## where to look for runbooks this team's runbooks are in the acme space in confluence runbooks for alerts are located under the runbooks page search by alert name or exception message from the observability tool to find relevant documentation example 2 distributed runbook structure \## where to look for runbooks this team's runbooks are in the rover space in confluence focus on the "oncall runbooks" and "alerts" sections in the tree structure runbooks for alerts are distributed across these sections search by alert name or exception message to locate relevant documentation test the atlassian integration chat with resolve and ask these questions to confirm that the atlassian integration is working as expected "what confluence spaces do you have access to?" "what runbooks do you have access to?" "what jira projects do you have access to?" "examine the latest 10 jira tickets for project acme and provide me the pattern of failures"