Datadog - ResolveAI

This guide explains how to connect ResolveAI with Datadog. Resolve uses this connection to ingest metrics, logs, dashboards, and traces for alert investigations.

1. Create Tokens

In Datadog, create both an API Key and App Key. On each page:

Click + New Key
Name it resolve and click Create Key
Click Copy and save the key to use below

App Key Scopes

If you use Datadog App Key scopes for granular permissions, ensure you include the minimum requirements:

APM: apm_api_catalog_read, apm_pipelines_read, apm_read, apm_service_catalog_read
Dashboards: dashboards_read
Events: events_read
Logs: logs_read_data, logs_read_index_data
Metrics: metrics_read, timeseries_query
Monitors: monitors_read (add monitors_downtime if using Mitigation Actions)
Notebooks: notebooks_read
RUM: rum_apps_read
SLOs: slos_read
Teams: teams_read
Usage: usage_read

Service Accounts

If you use datadog service accounts to manage App Keys, create a service account with a role with the permissions listed under “App Key Scopes”.Then, create an App key for that service account.

2. Connect Datadog

Set up the integration either in the Resolve UI or in the Satellite configuration.

Resolve UI
Satellite

Connect Via Resolve UI

Open Datadog Integration in Resolve
Click Add Connection
Enter a name (ex. Datadog-Main)
Leave Environments blank to ingest data from all environments, or list specific ones that match your Satellite config
Paste your API Key and App Key from Datadog
Enter your site domain (ex. datadoghq.com)
(Optional) Enable Sensitive Data Redaction
Turn on the toggle Service Map Enabled
Click Save

Connect Via Satellite

Save the Datadog API Key and App Key in a Kubernetes secret, then update the Resolve Satellite to use these secrets.

1. Create Kubernetes Secret

Create a Kubernetes secret using this structure.

secret creation

apiVersion: v1
kind: Secret
type: Opaque
metadata:
  name:  datadog-resolve-token
stringData:
  apiKey: "<your API key>"
  appKey: "<your App key>"

Security Best Practice: Never store credentials in plaintext in configuration files or source control. Always use Kubernetes secrets and encrypt etcd or use enterprise secret management systems. See Secret Management for detailed guidance.

Apply the secret.

apply secret

kubectl apply -f datadog-resolve-token.yml

2. Update Values File

Add the Datadog integration to resolve-values.yaml.

resolve-values.yaml

integrations:
  datadogOnPrem:
    type: "datadog"
    create: true
    secretName: "datadog-resolve-token"
    connection:
      site: datadoghq.com
      serviceMapEnabled: true

(Optional) Add sensitive data redaction with redactionConfig.

resolve-values.yaml

integrations:
  datadogOnPrem:
    type: "datadog"
    create: true
    secretName: "datadog-resolve-token"
    connection:
      site: datadoghq.com
      serviceMapEnabled: true
      redactionConfig:
        enabled: true

3. Apply Changes

Update the satellite with the new resolve-values.yaml file.

helm upgrade --install resolve-satellite \
  oci://registry-1.docker.io/resolveaihq/satellite-chart \
  --values resolve-values.yaml

4. Verify Integration

Open Datadog Integration and check the connection.

Alert Webhooks

Open Datadog Integration and click the integration in the table
Scroll down and click Edit
In Webhooks click the + button to create a new token
Name the token Monitors and click Save
Keep the Configure Webhook Integration page open in a tab
In a secon tab, open the Datadog Webhooks Integration
Next to Webhooks click + New
Copy fields from the Configure Webhook Integration tab (Step 5), click Save
Open your Datadog Monitors
For each monitor, click Edit
In Configure notifications & automations add @webhook-resolveai

Managing monitors with Terraform? Add @webhook-resolveai to each monitor’s Message field instead.

​1. Create Tokens

​2. Connect Datadog

​Connect Via Resolve UI

​Connect Via Satellite

​1. Create Kubernetes Secret

​2. Update Values File

​3. Apply Changes

​4. Verify Integration

​Alert Webhooks

1. Create Tokens

2. Connect Datadog

Connect Via Resolve UI

Connect Via Satellite

1. Create Kubernetes Secret

2. Update Values File

3. Apply Changes

4. Verify Integration

Alert Webhooks